Terms & Conditions

01 Definitions

For the purposes of this Agreement, the following terms shall carry the meanings assigned below unless context requires otherwise:

02 Eligibility

Access to and use of the wira77 Platform is conditional upon satisfaction of all of the following eligibility criteria:

1. You must be a natural person and at least 21 years of age. Access by individuals under 21 is strictly prohibited.
2. You must be the registered account holder. Corporate or trust entities may not register accounts.
3. You must not be a resident of or physically present in a jurisdiction where online gambling is expressly prohibited by statute. Users accessing the Platform from Indonesia do so on the understanding that online gambling via offshore operators occupies a legally ambiguous position; you accept full responsibility for compliance with applicable local laws.
4. You must not be registered on any national self-exclusion registry or have previously been excluded from the Platform.
5. You must not be an employee, contractor, director, or immediate family member of wira77 or any affiliated entity.
6. You must have full legal capacity to enter into binding agreements under the laws of your jurisdiction of residence.

03 Account Registration

Each individual is permitted to maintain one (1) registered account on the Platform. Duplicate or multiple accounts ("multi-accounting") are strictly prohibited and constitute grounds for immediate suspension and forfeiture of all associated balances.

3.1 Registration Requirements

When registering an account, you must provide accurate, complete, and current information including your legal full name, date of birth, residential address in Indonesia (or permitted jurisdiction), email address, and a valid mobile phone number. You must promptly update this information if it changes.

3.2 Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your credentials with any third party. wira77 accepts no liability for losses arising from unauthorized access to an account where the Member has failed to maintain adequate credential security. Any suspected unauthorized access must be reported to wira77 support immediately.

3.3 Account Accuracy

Providing false information during registration — including a false date of birth to circumvent the 21+ age restriction — constitutes fraud. wira77 reserves the right to close any account where registration information is found to be materially inaccurate and to retain any funds where fraud is suspected pending investigation.

04 Identity Verification (KYC)

wira77 is required to verify the identity of all Members before processing withdrawal requests, and in certain circumstances before accepting deposits above specified thresholds. This process is commonly known as Know Your Customer (KYC) verification.

4.1 Required Documentation

• Indonesian National ID (KTP): A clear, unobstructed photograph or certified scan of the front face of your current, valid KTP.
• Selfie Verification: A photograph of you holding your KTP beside your face in the same frame. Both your face an d the KTP must be clearly visible and legible.
• Proof of Payment Method: A screenshot or photograph confirming ownership of the bank account or e-wallet used for deposits (e.g., BCA mobile banking screen showing your registered name).
• Proof of Address: A utility bill, bank statement, or official government correspondence dated within the last three months showing your current residential address.

4.2 Verification Timeline

wira77 aims to complete standard KYC verification within 24–48 hours of receiving all required documents. Complex cases, or those requiring additional documentation, may take up to 7 business days. Withdrawal requests will be held pending successful KYC completion.

4.3 Ongoing Monitoring

wira77 reserves the right to request updated or additional documentation at any time in accordance with its anti-money laundering (AML) obligations. Failure to provide requested documentation within a reasonable period may result in account restriction or closure.

05 Deposits & Withdrawals

5.1 Supported Payment Methods

wira77 currently supports the following payment methods for Indonesian Members:

• Local Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

All transactions are denominated in Indonesian Rupiah (IDR / Rp). wira77 does not accept deposits in cryptocurrency or foreign currencies unless explicitly stated in a separate promotional communication.

5.2 Deposit Terms

• Minimum deposit: Rp 25.000 (or as stated on the deposit page at time of transaction).
• Deposits are credited to your account balance immediately upon confirmed receipt of funds from your bank or e-wallet.
• You may only deposit funds from payment accounts registered in your own name. Third-party deposits are prohibited and will be returned.
• wira77 does not charge deposit fees, though your bank or e-wallet provider may apply their own transfer charges.

5.3 Withdrawal Terms

• Minimum withdrawal: Rp 50.000 (or as stated on the withdrawal page at time of request).
• Withdrawals will only be processed to a bank account or e-wallet registered in the same name as the verified wira77 account.
• Standard withdrawal processing time is 15 minutes to 3 hours for verified accounts during normal operating hours (08:00–23:00 WIB). Requests submitted outside these hours will be processed on the next business day.
• Withdrawals are subject to completion of KYC verification as described in Clause 4.
• wira77 reserves the right to conduct additional security checks on withdrawal requests exceeding Rp 50.000.000, which may extend processing time.

5.4 Currency & Conversion

All account balances, bets, and payouts are displayed and settled in Indonesian Rupiah (IDR). If a game or market is denominated in a foreign currency by the underlying provider, conversion will be applied at the prevailing exchange rate at the time of settlement. wira77 is not responsible for exchange rate fluctuations.

06 Bonuses & Promotions

6.1 General Bonus Terms

wira77 offers a range of promotional bonuses including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions tied to Indonesian cultural events (such as Idul Fitri, Ramadhan, and Indonesian Independence Day). Each promotion is governed by its own specific terms and conditions published at the time the offer is made. In the event of conflict between a promotion's specific terms and these General Terms, the promotion-specific terms shall prevail.

6.2 Wagering Requirements

• All bonus funds are subject to wagering requirements unless explicitly stated otherwise in the promotion terms.
• Standard wagering requirement: between 10x and 30x the bonus amount, as specified per promotion.
• Wagering requirements must be met within the validity period stated in the promotion. Unmet requirements result in forfeiture of remaining bonus funds.
• Not all games contribute equally to wagering requirements. Live casino games and sports betting may contribute at a reduced rate compared to slots. Specific contribution rates are published in each promotion's terms.

6.3 Bonus Abuse

wira77 employs automated monitoring to detect bonus abuse patterns including but not limited to: low-risk hedging strategies designed to meet wagering requirements without genuine risk, systematic exploitation of bonus offers across multiple accounts, collusion between accounts, and use of automated betting software. Detection of any such behavior will result in immediate forfeiture of bonus funds and winnings derived therefrom, and may result in permanent account closure.

07 Betting & Gaming Rules

7.1 Sports Betting

wira77 offers pre-match and live (in-play) betting markets across a wide range of sports including football (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, AFF Cup), badminton, basketball, volleyball, MotoGP, and E-sports. Specific market rules — including settlement procedures for postponed, abandoned, or voided events — are published in the Sports Betting Rules section of the Platform.

Markets for bandar bola (the Indonesian term for football bookmaker markets, particularly Asian handicap) follow standard Asian handicap settlement rules. In the event of a disputed settlement, the decision of wira77's trading team is final.

7.2 Casino & Live Games

All casino games, including slots, live baccarat, blackjack, roulette, and Dragon Tiger, are provided by licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. Each game is governed by its own paytable and rules accessible within the game interface. Return-to-Player (RTP) percentages are certified by independent testing agencies and published on request.

7.3 Togel

wira77 offers togel (Indonesia's traditional numbers lottery) markets with draws conducted at fixed times published on the relevant market page. Settlement is based on official draw results from the relevant lottery operator. In the event of a technical failure affecting a draw, wira77 reserves the right to void affected bets and refund stakes.

7.4 System Errors

In the event of a technical error, system malfunction, or erroneous odds publication, wira77 reserves the right to void any bets placed at incorrect odds or under erroneous conditions. wira77 is not liable for losses sustained by Members as a result of reliance on manifestly incorrect odds or game outcomes caused by system error.

08 Prohibited Conduct

The following conduct is strictly prohibited on the wira77 Platform. Violation of any of the below may result in immediate account suspension, permanent ban, forfeiture of all funds, and referral to relevant law enforcement authorities:

• Registering more than one account, whether in your own name or using aliases, false identities, or third-party details.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform.
• Exploiting software bugs, pricing errors, or technical vulnerabilities for financial gain.
• Money laundering, structuring of transactions, or using the Platform for any purpose connected to financial crime.
• Attempting to access another Member's account without authorization.
• Engaging in or facilitating match-fixing, spot-fixing, or any form of sports integrity corruption.
• Harassing, threatening, or abusing wira77 staff or other Members.
• Providing false information during registration or KYC verification.
• Colluding with other players in poker or other multi-player games.
• Using VPN, proxy, or IP-masking tools to circumvent jurisdictional restrictions or security measures.

09 Intellectual Property

All content on the wira77 Platform — including but not limited to the brand name, logo, website design, graphics, software, game interfaces, text, and data — is the exclusive intellectual property of wira77 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal entertainment purposes only.

You may not reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without the prior written consent of wira77. Unauthorized use of wira77 intellectual property may result in legal action.

10 Privacy & Data

wira77 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of this Agreement. By registering an account, you consent to the collection and use of your personal data as described therein. You may exercise your data rights (access, correction, deletion) by contacting our support team.

wira77 will not sell your personal data to third parties for marketing purposes. Data may be shared with regulatory bodies, payment processors, and fraud-prevention services as required for the operation of the Platform and compliance with applicable law.

11 Limitation of Liability

To the maximum extent permitted by applicable law, wira77, its officers, employees, agents, and licensors shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.
• Loss of funds resulting from unauthorized account access where the Member has failed to maintain adequate credential security.
• Interruption of service due to maintenance, force majeure events, third-party system failures, or circumstances beyond wira77's reasonable control.
• Errors or delays in payment processing attributable to third-party banks or e-wallet providers including BCA, BRI, BNI, Mandiri, OVO, DANA, or GoPay.
• Any loss arising from a Member's reliance on game outcome information displayed during a system error.

In all cases where liability cannot be fully excluded by law, wira77's total cumulative liability to any single Member shall not exceed the total amount deposited by that Member in the 30 days preceding the event giving rise to the claim.

12 Suspension & Termination

12.1 Termination by the Member

You may close your account at any time by contacting wira77 customer support. Any real-money balance remaining in your account at the time of closure will be withdrawn to your verified payment method, subject to completion of any outstanding KYC requirements and provided no bonus funds are subject to active wagering requirements.

12.2 Termination by wira77

wira77 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraudulent, illegal, or abusive activity.
• Failure to complete KYC verification within a reasonable timeframe.
• Provision of false or misleading registration information.
• Regulatory requirement or law enforcement direction.
• A Member's own request for self-exclusion under the Responsible Gaming program.

12.3 Effect of Termination

Upon account closure, all pending bets will be settled in accordance with standard rules. Real-money balances will be returned to the Member's verified payment method unless funds are subject to a fraud investigation or regulatory hold. Bonus funds will be forfeited upon account closure regardless of circumstance.

13 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which wira77 holds its international gaming license. Any disputes arising out of or in connection with this Agreement that cannot be resolved through wira77's internal complaints process shall be subject to binding arbitration under internationally recognized arbitration rules.

Nothing in this clause limits wira77's right to seek injunctive or other equitable relief in any competent court to protect its intellectual property or prevent unauthorized use of the Platform.

Members accessing the Platform from Indonesia acknowledge that online gambling is subject to legal restrictions in Indonesia, and accept full personal responsibility for compliance with applicable local laws and regulations.

14 Amendments

wira77 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, wira77 will provide not less than 7 days' advance notice via email to the registered account address or via a prominent notice on the Platform. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised terms.

It is your responsibility to review these Terms & Conditions periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made. If you do not agree with any amendment, you must cease using the Platform and close your account before the amendment's effective date.

15 Contact

If you have questions about these Terms & Conditions, wish to exercise a data right, or need to raise a formal complaint, please contact the wira77 support team through the following channel:

wira77 aims to acknowledge all formal complaints within 24 hours and to provide a substantive response within 5 business days. If you are unsatisfied with the outcome of our internal complaints process, you may escalate to the relevant dispute resolution body specified in the Platform's licensing documentation.